Policy Overview
At Homeplex IPTV, we strive to deliver a reliable IPTV service. If you are not satisfied with your subscription, you may be eligible for a refund within a specific period based on your selected plan.
Refund Eligibility Period
Refund requests must be submitted within the following timeframes after purchase:
- 1 Month Plan: Within 10 days
- 3 Months Plan: Within 20 days
- 6 Months Plan: Within 30 days
- 12 Months Plan: Within 45 days
Requests made after these periods will not qualify for a refund.
Refund Conditions
Refunds will be considered only if:
- The request is made within the eligible refund period
- The service has not been misused, shared, resold, or abused
- There is no violation of our Terms of Service
Homeplex IPTV reserves the right to deny refund requests in cases of policy abuse or misuse.
How to Request a Refund
To request a refund, please contact us at:
Email: [email protected]
Website: https://homeplexiptv.com/
Please include your order details to ensure faster processing.
Refund Processing
- Approved refunds will be processed using the original payment method
- Processing time depends on the payment provider
- Any transaction or processing fees may be non-refundable
Policy Changes
Homeplex IPTV reserves the right to update or modify this Refund and Returns Policy at any time without prior notice.